Thank you for shopping at Garland Electronics. We strive to provide high-quality products and excellent customer service. In the event that you need to return or request a refund for a product, please review our policy below:

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1. Eligibility for Returns and Refunds:

   • After the moment of purchase , the item purchased is not eligible for a return or a refund.

2. Non-eligible Items for Returns and Refunds:

   • Appliances, such as fridges, fridge freezers, ovens, hobs, washing machines or dishwashers, once opened or used.

   • Small appliances, such as hoover, iron, vacuum cleaner or kettle, once opened or used.

   • Items that are damaged due to customer misuse, negligence, or accident.

3. Damaged or Defective Products:

   • If you receive a damaged or defective product, please notify us within 48 hours of delivery.

   • We may request photographic evidence or ask you to return the item for further inspection.

   • We will provide a replacement, repair, or refund based on the nature of the issue and product availability.

4. Shipping Costs:

   • Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.

   • In any case, the original shipping charges are non-refundable.